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19 Heads & Directors Of HR, People & Recruitment Including Volvo, Asda, Adidas, KP Snacks & Whitbread Take To The Stage At The Attract, Engage, Retain Conference – Combat Shortages

Win The Battle To Attract, Engage & Retain: Combat Shortages Of Quality Skilled & Unskilled Labour
Tackle The Specific People Challenges Facing HR, Resourcing, Talent & Engagement Professionals In Industries With Traditionally Higher Turnover Or Those Grappling With Workforce & Talent Instability & Brexit
A One-Day, Practitioner-Led Conference & Networking Event, 14th May 2019, One America Square, Central London

08.30 Registration, Coffee & Informal Networking

09.00 GIC Welcome & Morning Chair’s Opening Remarks
Liz Schofield
Head of HR Zone Central


09.20 Standing Out In A Crowded Marketplace To Better Source Skilled & Unskilled Staff When Quality Applicants Are Scarce

  • With high employment rates, how can organisations become more creative to source good quality talent and unskilled labour for their business to ensure stability?
  • What can businesses do to make their industry a more attractive proposition for candidates and ensure they’re attracting the best people available for their organisation?
  • Every industry has a key area they struggle to recruit in; what tactics can be utilised to fill these skill gaps

09.20 Perspective One
Emma Whitehouse
Head of HR Business Partnering – Taverns, Premium Bars & Estates
Marston's PLC

09.40 Perspective Two
Nicolle Sinclair
Global Head of Talent


10.00 Investigating How Industries With Higher Turnover Can Increase Attractiveness To Candidates & What Can Be Done To Promote These Industries As Strong Career Paths For Top Quality Talent?

  • Cross-sector advice on effective ways to increase industry awareness to candidates, turning your industry into a career choice for the talent of the future
  • What are the new generation of workers coming into the labour pool looking for in a career and how can industries tap into this to better attract future leaders?
  • How to ensure you’re utilising the correct channels to reach and attract the best talent on the market
  • Difficult, dirty, dead-end: How can industries change incorrect perceptions about their business, educate top talent on the benefits of their company and attract the best possible candidates?

Karen Todd
Resourcing & Development Manager
David Lloyd Clubs

Byron Moses
Recruitment Partner
Daniel Thwaites

Daniel Brammer
Head of Global Recruitment
Kingfisher PLC

10.30 Morning Refreshment Break With Informal Networking


11.00 How Businesses Have Taken Pragmatic Steps To Demonstrably Reduce Labour Turnover & Increase Engagement

  • How can you dig down to identify the root cause of the retention issue and understand key problems with turnover of staff?
  • Practical advice on how to implement improvements in retention strategy that directly and verifiably impact turnover
  • How best to measure the results of your change in strategy and truly see the fruits of your labour?

Byron Moses
Recruitment Partner
Daniel Thwaites

11.20 Bonus Session: Reserved For Exclusive Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email


11.40 Implementable Strategies For Increasing Retention Of Not Only Low-Skilled Labour, But Also The Talent Of The Future, To Secure Business Stability & Develop Future Leaders

  • Refining your retention strategies – how to better utilise data from exit and stay interviews to improve engagement and increase retention rates
  • Utilising internal development programmes to increase employee engagement and demonstrate career progression opportunities to boost retention
  • How can businesses adapt to the changing expectations of the new generations of graduates to better retain them long-term and develop them into future business leaders

Nicola Wilton
Human Resources Director

Claire Frost
Assistant Director of People & Culture
Four Seasons Hotels & Resorts

Phil Pringle
Head of Insight & Engagement

Tina Jennings
HR Director – Global Consumer Brands
Walgreens Boots Alliance

12.10 Engagement In Action – Demonstrating ROI Of Your Employee Investments

Steve Mason
Business Development Director
Personal Group


12.25 Diversifying Rewards & Benefits Packages Across An Equally Diverse Workforce To Best Fit The Needs Of Employees, Boost Engagement & Stand Out To Applicants

  • Employees want personalisation in the same way customers do, so how can businesses customise their employee rewards packages to fit their different needs?
  • Effective ways to introduce and explore flexible working for employees in sectors where shifts and unsociable hours are key to the business strategy
  • With low-skill work comes low-pay, but what benefits are employees in these areas looking for that attracts them to a role and boosts their business engagement

Amir Ali
Head of Engagement, Retention & Nurse Recruitment
Sandwell & West Birmingham NHS Trust

12.45 Lunch For Delegates, Speakers & Partners

13.15 Informal Peer-To-Peer Discussions

A) Apprenticeships

Kate Fisher
Senior Director People Talent & Capability

C) Engagement

Tina Jennings
HR Director – Global Consumer Brands
Walgreens Boots Alliance

B) Generation Z & Millennials

Bina Hale
Head of Recruitment – Retail

D) Equality & Diversity

E) Social Media

13.45 Afternoon Co-Chair’s Opening Remarks

Simon Eade
Head of People Experience UK & Ireland
Volvo Cars UK LTD

Tony Cooke
Vice President HR, North Europe


14.05 Pragmatic, Future-Proofing Strategies To Tackle UK Skill Gaps & Ensure Workforce Stability In The European Labour Market In The Face Of Uncertainty

  • With uncertainty surrounding aspects of the transition, what can businesses do to support and retain their current European staff?
  • How can companies better recruit the available British labour force in the event of drastic changes to European labour availability?
  • With key areas of UK industries dealing with skills shortages, what effective in-house strategies can be implemented to recruit quality talent and fill business skills gaps?
  • How can businesses increase engagement and retention of staff in key areas where skill gaps exist?


14.25 Cost-Effective & Fresh-Thinking Development Strategies That Not Only Boost The Skill-Set Of Your Workforce But Positively Help The Business Bottom Line

  • In a changing environment, where people are less likely to stay in a job for many years, how can businesses maximise ROI in regard to employee development?
  • Fostering a culture of learning and development that turns theory into practice and increases engagement, retention and career progression throughout the workforce
  • How best to ensure your staff embrace new ways of learning, regardless of their length of employment

14.25 Perspective One
Chris Lincoln
Head of Learning & Development
Be At One Cocktail Bars

14.50 Perspective Two
Kaine Davidson
OD Manager
Veolia UK & Ireland

Matt Pitt

Head of People Development
Veolia UK & Ireland

15.15 Bonus Session: Reserved For Exclusive Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email

15.45 Afternoon Refreshment Break With Informal Networking


16.15 Restructuring Leadership Roles & Developing People To Drive Talent & Ensure Your Teams Have The Right Capabilities

Holly Lowes-Bond
Head of HR Zone South


16.35 Overcoming Hurdles To Successful Integration Of Technology & Automation For Long-Term, Future-Proofed Workforces

  • Managing the risks and costs of labour automation effectively to battle changing labour availability and future-proof your business
  • Automation can breed concern amongst a workforce, but how are businesses able to effectively communicate the benefits to employees and create more engaging, higher-skilled jobs in the process?
  • How can integrating technology into HR proficiently manage the strain of attracting and recruiting labour, whilst also supporting performance and engagement of the current workforce?


16.55 Advanced Strategies To Position Your Business Into An Employer Of Choice & Stand Out From The Competition In The Battle For Talent

  • Tips and tricks to go above and beyond the competition and offer packages to prospective employees that they can’t turn down
  • Innovative ideas on how SMEs can think outside of the box to compete with larger employers and stand out from the crowd
  • Values and culture are becoming more important for candidates, so how are companies best placed to align their values with what the new generation of talent are looking for and attract the best through the branding of their company culture?

Rachel Ovington
HR Business Partner Corporate & Commercial
KP Snacks LTD

17.15 Afternoon Co-Chair’s Closing Remarks

Simon Eade
Head of People Experience UK & Ireland
Volvo Cars UK LTD

Tony Cooke
Vice President HR, North Europe

17.25 Official Close Of Conference